Acceptable Use.

The spirit of it

BABAV sends real messages on real platforms in your name. That only works if everyone uses it in good faith. Use it to engage your genuine audience and customers — never to deceive, spam, or harass. When in doubt, do the thing you would be comfortable explaining publicly. This policy is part of our Terms of Service and applies to every account.

Your responsibilities

• Only connect accounts you own or are authorized to manage.
• Keep your brand voice, knowledge base, and rules accurate and lawful.
• Review the boundaries you set so the AI does not say things you would not.
• Comply with the laws that apply to your business and your audience.

Prohibited conduct

You may not use BABAV to create, send, or solicit:

• Spam, bulk unsolicited messaging, or engagement designed to manipulate a platform's ranking.
• Harassment, hate speech, threats, or content that targets or endangers others.
• Fraud, scams, phishing, deceptive impersonation, or illegal goods and services.
• Malware, or attempts to probe, scrape, or disrupt BABAV or any connected platform beyond authorized use.
• Content that infringes someone else's intellectual property or privacy.
• Adult, violent, or other content a connected platform prohibits.

Platform rules

When BABAV acts on Threads, Instagram, Facebook, WhatsApp, YouTube, Gmail, TikTok, X, Telegram, Discord, LinkedIn, and Twitch, you are also bound by each platform's own terms — including the Meta Platform Terms and WhatsApp Business Policy, the YouTube and Google API terms, Gmail's bulk-sender policies, TikTok's Developer Terms, the X Developer Agreement, the Telegram Bot Terms, the Discord Developer Terms, the LinkedIn API Terms, and Twitch's Developer Services Agreement. You must not use BABAV to violate any of them.

Email & anti-spam

Cold outreach and email features must comply with anti-spam law — CAN-SPAM (US), CASL (Canada), and GDPR/ePrivacy (EU/UK) where applicable. That means a lawful basis or consent to contact recipients, accurate sender and subject lines, and a working opt-out. BABAV auto-pauses a sequence when someone replies, but choosing appropriate recipients and honoring opt-outs is your responsibility.

Rate limits & guardrails

BABAV respects platform rate limits and messaging windows, and its per-action spending cap keeps automation bounded. You must not try to circumvent platform limits, the spending cap, or the safety guardrails in the product.

Enforcement

If we believe an account violates this policy or puts the Service or a connected platform at risk, we may pause automation, remove content, or suspend or terminate the account — with notice where practical, immediately where necessary. Serious or repeated violations end in termination, with no refund of usage already consumed.

Report abuse

Seeing BABAV used in a way that breaks these rules? Email support@babav.co and we will investigate.